Contact The Campaign

Please find below a list of useful contact details, websites and social media tags. If you have any specific questions you can also contact the members of the committee directly by completing the ‘message us’ form below:

Send Us A Message

Useful Contact Information

Unite the Union

128 Theobalds Road

Tel: 020 8038 8902

twitter: @unitetheunion
facebook: @unitetheunion1

Unite Finance HSBC section
Telephone 020 3370 5458

National Officer Dominic Hook

HSBC Pension Administrators

For all enquiries on pension and payment matters, you are advised to start with the HSBC Administration team at Towers Watson.

HSBC Pension Website

General telephone enquiries: 01737 227575
Pension payment enquiries: 01737 788109

Postal address:

Willis Towers Watson
PO Box 652,

Horizons Life(HSBC Pension Association)

The Association for former HSBC employees

Chief Executive Officer

Elizabeth Renshaw-Ames


Chief Operations Officer

Ellen Kelleher


Postal Address

HSBC Bank Pension Trust (UK) Limited,
Level 33, 8 Canada Square,
London, E14 5HQ.

BWC helps current and former bank employees, and their families by providing advice, expert support and, in some cases, financial assistance. Their team of trained Client Advisors and Visiting Caseworkers, work alongside a range of partners to provide you with specialist support to suit your needs. They are also confidential, so nobody needs to know you’re talking to them, unless you want them to. HSBC pensioners get access to a wide range of help, services and, in some cases, financial support.

0800 0234 834

How to Find your MP

On the Parliament Home Page under Quick Links select House of Commons. This will display a  further page which says “Find Your MP” You can find your MP contact details by simply entering  your Constituency, Your MP Name or simply bu inputting your postcode. your Postcode

0800 011 3797

Postal Address

Money and Pension Service
120 Holborn


The Pensions Advisory Service (TPAS) works to make pensions accessible and understandable for everyone. They provide independent and impartial information and guidance about pensions, free of charge, to members of the public.

They help with all pension matters covering workplace, personal and stakeholder schemes and also the State Pension. They answer general questions, help with specific queries and offer guidance for people with complaints about their private pension scheme.

0800 023 4567

Postal address

Exchange Tower
Harbour Exchange
E14 9SR

If a financial business and a customer can’t resolve a complaint themselves, they will give an unbiased answer about what has happened. If they decide someone has been treated unfairly, they will use our legal powers to put things right.

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